Contact us

In order to provide you with better service and speed up response time, we ask that you provide relevant information before submitting a request. Please provide us with your vehicle models, year and cell phone model for quick compatibility check, we will do our best to help you.

We aim to respond to all inquiries within 24 hours.

We only accept requests from the Ottocast Official Store. Customer Service Email: supporteu@ottocast.com

Phone/WhatsApp: +86 18823716432

For sales and wholesale, please contact: business@ottocast.com

For press, marketing and partnerships please contact: marketing@ottocast.com

Address: Room 1804a, Zhujiang International Center, Longxiang Avenue, Longgang District, Shenzhen, CHINA

 

1 year warranty

8:00 am - 5:00 pm. If your device is not working as expected, contact our support team who will help you with any issues. All Ottocast devices are backed by our 1-year warranty.

30 DAY RETURNS

You may return any item within 30 days of the fulfillment date. Exchanges and in-store credits are available for up to 60 days from the fulfillment date. Final sale items are not eligible for return.

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