If your vehicle has a factory-installed wired CarPlay system, this product is compatible. This applies to vehicles with both wired and wireless CarPlay connections. However, please note that this product is not compatible with vehicles that only have a wireless CarPlay connection.

You can check this for the iPhone iOS system: Apple CarPlay List

For the Android system: Android Auto List

This video shows you how to check if your vehicle has CarPlay. Please click here: Click here to check.

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We have several products that can meet your requirements, depending on your specific usage needs.

1. For video streaming apps like YouTube and Netflix, our AI-BOX supports video playback and gaming in the car. You can choose models from the 'Multimedia Box for Cars' collection to meet your needs: Multimedia Box for Cars

2. If your family uses both Android phones and iPhones, you might be interested in our CarPlay/Android Auto 2-in-1 adapter. It can convert wired Android Auto or CarPlay to wireless: 2-in-1 Wireless Adapter for CarPlay & Android Auto

3. If you are only interested in CarPlay functionality, you should consider our U2 Air product. This can convert wired Android Auto to wireless: Ottocast® U2AIR Pro

4. If you are only interested in Android Auto functionality, you should consider our Android Auto Wireless product. This can convert wired Android Auto to wireless: Ottocast® A2AIR Pro

Please note that products with the same function can have different prices due to the use of different chips and materials. If cost is a factor, you should consider the most economical option. On the other hand, if you prioritize performance and appearance, you may consider a more expensive option.

No, it is not necessary to re-pair the adapter every time it is used. Once set up properly, your phone will automatically connect to the adapter when your vehicle starts.

The adapter is equipped with both WiFi and Bluetooth hardware. It will connect to your phone via Bluetooth and send the WiFi credentials. The adapter will then disconnect from the Bluetooth network and work exclusively via WiFi.

Yes, this product is compatible with all iPhone models from iPhone 6 (with iOS 10) to iPhone 15 Pro Max.

Yes, it is possible to connect multiple phones to the adapter. The adapter will automatically connect to the last paired phone if it is present in the vehicle. If the last paired phone is not available, you can manually connect to the other phone.

1.Enable the Bluetooth and WiFi networks on your phone.

2. Make sure your phone is not connected to other WiFi or Bluetooth networks and remove all hands-free connections from the phone and vehicle settings.

3. Plug the adapter into the CarPlay USB port.

4. Wait for the user interface to appear on the screen.

5. Go to the list of Bluetooth devices on your phone and select the one with a name starting with AUTO-xx.

6. When prompted, select "Pair" on your phone.

7. Once connected, select "Use CarPlay" when the notification appears.

1. Connect your phone to the adapter and wait until CarPlay appears on the screen.

2.Open your web browser and enter the address 192.168.1.101.

3.If an update is available, click it to start the update process.

4. Wait until the update progress bar reaches 100%.

5. Once the update is complete and CarPlay appears on the screen again, the update process is complete.

The average connection time for the adapter varies depending on your phone and car, but is typically between 7 and 14 seconds to connect.

Generally, orders are delivered within 10-15 business days. Please note that delivery times may vary depending on shipping location and customer location. Factors such as the time of year can also affect delivery times.

Yes, after a successful order you will receive a confirmation number. If you do not receive a confirmation number within 24 hours of placing your order, please contact us for assistance.

Naturally. We have a 30 day return policy, which means you have 30 days from receipt of your item to request a return.